24 Hour Support over various communication methods

It is essential customers are provided an outstanding support service. We offer a wide selection of support services including telephone support, email support, ticketing support, live chat, a knowledge base and support videos.

Support

We believe that Cyber Host Pro support is the best support service over any other web hosting company on the web. We have experienced members of staff, our UK Telephone support is available during UK Office hours, and our online ticket desk and live chat is available 24 hours a day. Our company is built on an excellent support platform so turning around your issues from “Unresolved” to “Resolved” is critical for us. We offer the following methods of support.

Telephone Support

Telephone Support

It’s so simple to get in touch with one of our support members. Simply call us on 0845 527 9345 and go through to the correct department using our reliable automated service.

Live Chat

Live Chat

Probably the easiest way to get in touch with one of our support representatives is through Live chat. Simply click the live chat button at the bottom of your screen to launch a live chat session right away.

Support Ticket

Support Ticket

The most popular support method, support ticketing system. Go to the ticketing system by clicking here. Our turnaround time from ‘unresolved’ to ‘resolved’ is extremely fast.

Video Tutorials

Video Tutorials

If your learn better from watching rather than reading, then the video tutorials are for you, click here to view. Our professional created videos are here to help you through your issue.

Knowledge Base

Knowledgebase

Over the past 10 years as a business we have achieved and populated so much information into our knowledge base. Find information on all sorts of different issues and common questions, view them here.

Contact Sales

Support Sales

Want to talk about something else? contact our sales team who can answer any questions for those who are not current customers.