Flash Tutorials
We have a large selection of tutorial videos available for you to use designed to take the stress out of hosting and to put you in the driving seat.
Introduction to Web Hosting Series
- - Introduction to what Web Hosting is all about
- - Explanation of terms such as IP Address, Databases, FTP and Email
- - How to get the most out of your Web Hosting package and backup considerations
- - Click here to view the Web Hosting Tutorial Series
Tutorials for Control Panels – Website Hosting Customers
- - Familarise yourself with the functions, interface and features of the control panel
- - cPanel11 x3 end-user series (Linux customers)
- - WebsitePanel end-user series (Windows 2008) – (previously called DotNetPanel)
- - Helm 3 end-user series (Windows 2003) *no longer available to purchase
Tutorials for Control Panels – Reseller Hosting Customers
- - How to create plans, manage customers and fully brand your reseller account
- - WHM 11 Reseller Series (Linux customers)
- - WebsitePanel Reseller Series (Windows 2008) – (previously called DotNetPanel)
- - Helm 3 Reseller Series (Windows 2003) *no longer available to purchase
Tutorials for Domain Name Servers and Private Name Servers
- - Update DNS to point your domain to us from a selection of domain registrars
- - Updating DNS series Pointing your domain to Cyber Host Pro
- - For reseller customers only, how to create your own private name servers
- - Private Nameserver series Setting your own Name Servers
(Resellers Only)
Tutorials for Smartermail 6.x (Windows Mail System)
- - How to login, use and navigate our webmail system
- - customise your mail account, changing your password and creating calendars
- - How to configure Spam filtering, auto-cleaning and much more
- - Click here to view the SmarterMail 6.x series
Tutorials for Setting up your local E-Mail Client Software
- - The Email clients Series shows how to setup many different mail clients
- - Includes how to configure port 49 for bypassing ISP blocks on SMTP port 25
- - Covers Outlook, Thunderbird, Windows Mail and lots more
- - Click here to view the E-mail Client Setup series
Tutorials for Creating and Building your Website
- - Uploading your site, managing databases and creating a site with Site Builder Pro
- - Tutorials for the Free site builder included with cpanel hosting
- - Tutorials for managing your website files using FTP
- - Tutorials for control of your MySql Databases
Support Pages
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To access your billing account, raise a new support ticket or view an existing support ticket, please visit our new improved Members Portal, with everything all in one place.