Support Services Overview

The Members Portal

The Members Portal is the new name for the "Client Area and Billing" and now incorporates our support ticket system so you only have one place to login to handle any aspect of your account from updating your contact details, paying your invoices and getting help when you need it.
Click here to access The Members Portal.

Control Panel Demos

Whether you are an existing customer or simple having a look around before you make your decision, all control panels Cyber Host Pro provides to manage a website can be accessed in a demo mode. Don't worry, you can't break anything. Click here for Control Panel Demos.

Flash Tutorials

We have a large selection of tutorial videos available for you to use designed to take the stress out of hosting and to put you in the driving seat. Ranging from control panels, file transfer, email setup and also one technical ones, a visit the tutorials might give you to answer you need when you need it.
Click here for Flash Tutorials.

Member Community (Forum)

The Cyber Host Pro Members Community Forum gives news, Maintenance and downtime information as well as the opportunity to ask our support technicians and other forum members for help and advice. Click here to access the forum.

Email Us

Want to contact us by email for a pre-sales enquiry or have a general enquiry? This is all handled by our support ticketing system without the need to have an account with us. Please note that you cannot raise account related tickets using the Email Us option. To do this, please login to The Members Portal.
Click here to submit a pre-sales ticket.

Cyber Host Pro Blog

Cybe Host Pro regularly updates our blog with useful information such as general hosting terms, explanations of services and much much more.
Click here to view the blog.

Support Pages

Members Portal

Control Panel Demos

Flash Tutorials

Member Community (Forum)

Email Us (pre-sales)

Cyber Host Pro Blog

Live Chat

To access your billing account, raise a new support ticket or view an existing support ticket, please visit our new improved Members Portal, with everything all in one place.

Support Overview

We provide a number of different support and services to help you get the most out of your website. This includes telephone support and ticket support 24x7x365, a live chat facility, a community forum, flash tutorials and much more.