Support Services Overview

The Members Portal

The Members Portal incorporates our account management and support system, from updating your contact details, changing your service, paying invoices and contacting our support staff

Control Panel Demos

For existing customers or potential new customers who need to check control panel functionality before make a decision, all control panels can be accessed via demo mode

Flash Tutorials

A large selection of tutorial videos to walk you through setup. Includes FTP, Email, DNS and other technical solutions. Flash Tutorials help give you answers on demand 24 hours a day

Community Forum

The Forum gives news, Maintenance and downtime information as well as the opportunity to ask our support technicians and other forum members for help and advice

Email Us

Have a pre-sales or general enquiry for Cyber Host Pro? Ask your question using our support system without the need to register. This type of ticket is for non-account holders only

CHP Blog

Cyber Host Pro regularly updates a website hosting blog with useful information such as general hosting terms, explanations of services, points of reference and much much more.

 

Support Pages

Members Portal

Control Panel Demos

Flash Tutorials

Member Community (Forum)

Email Us (pre-sales)

Cyber Host Pro Blog

Live Chat

To access your billing account, raise a new support ticket or view an existing support ticket, please visit our new improved Members Portal, with everything all in one place.

Support Overview

We provide a number of different support and services to help you get the most out of your website. This includes telephone support and ticket support 24x7x365, a live chat facility, a community forum, flash tutorials and much more.