Money Back Guarantee

All our hosting plans include a 7 day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund (minus setup fees and overage charges) if you cancel your account within 7 days from the day of first signup.

Our refund policy does not apply to any additional items or services;  Also not included are Domain Parking services, Domain Registration and Dedicated services. No refunds are available after 7 days. In order to cancel service, you must contact Cyber Host Pro's Billing Team. Cyber Host Pro's billing representatives will assist you with the cancellation process. Please be aware that there are no pro-rated refunds after the first 7 days of service.

Accounts cancelled/terminated by Cyber Host Pro for violating our Acceptable Use Policy do not qualify for the 7 day money back guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund.

Please allow up to 2 weeks for refunds of check and money order payments. Credit Card refunds are processed within 72 hours.

The credit card refunds have a 7% surcharge deducted from them, and debit cards have a £1.00 surcharge deducted from them.